VIDEOS

Frequently Asked Questions

Where can i find the video from last night?

All videos can be found here. Other then that, if you do not see your video here, there is a high possibility that we either, were not the videographer that shot your video, or the videographer may have taken a photo of you, and you may have confused it for a video.

How long does it take to post the video online?

Video is shoot almost nightly, however the video are posted at random. For promo videos we usually post about 1 week to 1 month later, and for disney college program videos its usually at the end of a program or end of the year.

Do you post the video's on instagram, youtube, vimeo, or facebook?

Yes we post videos on Instagram, Youtube, Vimeo, and Facebook, but it is at random selection and you may or may not find the video you are looking for on these social sites.

Can you delete a scene out of a finished video I don't like?

Unfortunately due to the large amount of time it takes to produce a video, we do not delete scenes from a finalized video. However for extreme circumstances we can try to make an exception. You can contact us at support@wilthephotographer.com or you can text or call us at 407-569-7788 for a more immediate response.

Where will you shoot video next?

To know which location we will be taking videos at next, you can click on Ticket Center in the main menu and you will see the locations listed there, or you can go here. A more convenient and accurate way to know is by sending us a text or call to 407-569-7788, and ask us which location we will be at next.

Can you shoot personal or music videos?

Yes we can shoot personal videos or music videos. For a quick response on pricing or availability you can text or call us at 407-569-7788, or email us at support@wilthephotographer.com.

Can you shoot a promotion video at my event?

Yes we can shoot a video at your next event. For a quick response on pricing or availability you can text or call us at 407-569-7788, or email us at support@wilthephotographer.com.

How often do you post video?

Video is shoot almost nightly, however the video are posted at random. For promo videos we usually post about 1 week to 1 month later, and for disney college program videos its usually at the end of a program or end of the year.

Why did you take a video of me?

We shoot video of guests for reasons of venue promotions, and more importantly of capturing moments to preserve your memories.

I don't like a video that was taken of me. Can I request I am not in the final video?

Yes if you do not like a video that was take of you, we can delete the video before it appears in the final video. However, you must notify us immediately so it can be removed before the editing process has started. You can email us at support@wilthephotographer.com. Please include the following: The Exact date and location of the video that was taken. A full description of what you were doing in the video, what you were wearing, how many people in the video, or any other info that can assist us in locating the video of your concern.

I can't find my video. Where is it?

All videos can be found here. We do post video at random, so there is a big chance your video has not been edited yet. Other then that, if you do not see your video here, there is a high possibility that we either, were not the videographer that shot your video, or the videographer may have taken a photo of you, and you may have confused it for a video.

Do you use all of the footage you shoot?

We try our best to use all the footage that we take in order to give you access to the memories we shoot, however, there are some instances where your video may not have met our quality standards and may have been deleted, or we may have had more video then needed for the final production.

Can you email me, or send me my video clips?

Unfortunately due to the large amount of video we shoot, and the large sizes of the video files, the option to have your footage emailed to you is not currently available.

TOP